Return Policy
At Alparts, we stand behind every product we sell. Our 60-Day Hassle-Free Returns and One Year Warranty ensure you shop with confidence.
Returns & Refunds Policy
■ Easy 60-Day Returns
Full refunds for eligible items within 90 days of purchase.
Fast processing – Refunds issued within 3 business days of receiving your return.
Original payment method only – Refunds go back to your original payment source.
■ Return Conditions
To qualify for a return, items must be:
✔️ Unused, uninstalled, and in original packaging (including all accessories/manuals).
✖ Not eligible if: Modified, damaged due to incorrect installation, or missing components.
We Cover Return Shipping If:
Part was defective, incorrect, or damaged upon arrival.
Part didn't fit due to an error in our product description.
Part failed during normal use within 60 days.
Note: Customer pays return shipping for "no longer needed" or "ordered by mistake" returns.
■ How to Return
Contact Support → Email us at [Info@alpautoparts.com] within 60 days.
Get Approved → We'll provide a free return label (if eligible).
Ship It Back → Send the item within 14 days of approval.
Receive Refund → Processed within 3 business days after inspection.
■ Order Cancellations
Cancel anytime before shipment for a full refund.
Once shipped, standard return policy applies.
Warranty Coverage
■ One Year Limited Warranty
Covers defects in materials/workmanship under normal use.
Includes free replacement part + return shipping.
Does not cover: Damage from accidents, improper installation, or modifications.
■ How to Claim Warranty
1. Contact Us → Email [Info@alpautoparts.com] with: Order number & Photos/video of the issue
2. Get Approval → Our team reviews within 24 hours.
3. Receive Replacement – Shipped ASAP at no cost to you.
Important Exclusions
Alparts is not responsible for: Labor costs, towing fees, or secondary repairs.
Parts damaged due to misuse, racing, or extreme conditions.
Wear-and-tear items (e.g., brake pads, filters).