Return Policy

At Alparts, we stand behind every product we sell. Our 60-Day Hassle-Free Returns and One Year Warranty ensure you shop with confidence.

Returns & Refunds Policy

■ Easy 60-Day Returns

Full refunds for eligible items within 90 days of purchase.

Fast processing – Refunds issued within 3 business days of receiving your return.

Original payment method only – Refunds go back to your original payment source.

■ Return Conditions

To qualify for a return, items must be:

✔️ Unused, uninstalled, and in original packaging (including all accessories/manuals).

✖ Not eligible if: Modified, damaged due to incorrect installation, or missing components.

We Cover Return Shipping If:

Part was defective, incorrect, or damaged upon arrival.

Part didn't fit due to an error in our product description.

Part failed during normal use within 60 days.

Note: Customer pays return shipping for "no longer needed" or "ordered by mistake" returns.

■ How to Return

Contact Support → Email us at [Info@alpautoparts.com] within 60 days.

Get Approved → We'll provide a free return label (if eligible).

Ship It Back → Send the item within 14 days of approval.

Receive Refund → Processed within 3 business days after inspection.

■ Order Cancellations

Cancel anytime before shipment for a full refund.

Once shipped, standard return policy applies.

Warranty Coverage

■ One Year Limited Warranty

Covers defects in materials/workmanship under normal use.

Includes free replacement part + return shipping.

Does not cover: Damage from accidents, improper installation, or modifications.

■ How to Claim Warranty

1. Contact Us → Email [Info@alpautoparts.com] with: Order number & Photos/video of the issue

2. Get Approval → Our team reviews within 24 hours.

3. Receive Replacement – Shipped ASAP at no cost to you.

Important Exclusions

Alparts is not responsible for: Labor costs, towing fees, or secondary repairs.

Parts damaged due to misuse, racing, or extreme conditions.

Wear-and-tear items (e.g., brake pads, filters).